Artificial Intelligence: Your Company’s New Best Friend
This week, while listening to Eric Schmidt, I realized there’s a reason he’s worth £20 billion…
His thoughts on utilizing AI in your organization are significant. Schmidt argues that the age of faith finally gave way to an age of reason, in which science and logic triumphed.
He claims that we have already entered a period in which AI will reign, dramatically transforming the planet over the next 5–10 years.
Businesses that do not utilize AI will fall behind.
We are already used to recommendation algorithms on consumer services such as Netflix and Amazon. But here are a few topics that have gained traction and should be considered if you haven’t previously…
⚙️ Improving Customer Relations and Marketing
AI can assist you in segmenting your consumer base and sending personalized communications. This will assist you in increasing conversion rates and developing stronger ties with your consumers. This will free up your time, allowing you to concentrate on other aspects of your business. As a result, the data may be utilized to improve your marketing strategy and strengthen your consumer interactions.
⚙️ Enhancing the Customer Service Experience
AI is widely utilized to automate customer care jobs, and chatbots, which are accessible 24/7 and can swiftly address issues without human interaction, are constantly developing and have a significant influence on customer happiness and cost savings.
⚙️ Improving Cybersecurity
It has never been more critical to safeguard your data. Not only do you have highly regulated client data, but you also have proprietary data that, if lost or intercepted, may destroy your company overnight. AI can help you boost your cybersecurity by detecting and stopping threats before they do harm. As more firms rely entirely on data, the stakes could not be greater. It will be fascinating to observe how this field develops in conjunction with quantum computing.
⚙️ HR process simplification
AI may also assist you in streamlining and improving HR operations. For example, you can use AI to help you automate the recruitment process, identify the best candidates, remove personal bias, and onboard new employees.
When it comes to bias, it’s hard to rule it out in AI, let alone people. Just one of the reasons why AI should be utilized to assist and complement human endeavors rather than replace them.
